Terms of Use

About these terms

These Terms of Use (“Terms”) apply to your use of viltiq.com (the “Website”), run by Viltiq (“Viltiq”, “we”, “us”), 46/2573, Sector 46, Gurugram, Haryana 122003, India. By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Our products have their own terms

The Website describes our software products: Cadence, CareOS and Stitchly. Using or buying a product is covered by that product’s own terms of service, privacy policy and any agreement or order between your business and Viltiq. If those documents conflict with these Terms, the product documents apply to the product.

Information on the website

• We try to keep everything on the Website accurate and up to date, but features, plans and prices may change without notice.
• Prices shown are in Indian rupees and are exclusive of GST unless stated otherwise.
• Free trials, discounts and offers are subject to the conditions shown with them and may be changed or withdrawn.
• Product screens shown on the Website are illustrations and may look different from the latest version.
• The price and features that apply to you are those confirmed when you buy or sign up.

Guides are general information

Our guides and articles are written to help business owners. They are general information only and are not legal, tax, financial, medical or compliance advice. Rules (such as salary deductions, GST or health regulations) change and depend on your situation, so please check with a qualified professional before making decisions.

Using the website properly

You agree not to:

• Use the Website for anything unlawful, or in a way that harms Viltiq or anyone else
• Try to break into, overload or disrupt the Website or our servers
• Send spam, false information or harmful code through our forms or email
• Copy or scrape the Website’s content in bulk, or use it to build a competing service
• Pretend to be someone else when you contact us

Our names, logos and content

The names Viltiq, Cadence, CareOS and Stitchly, our logos, and the text, designs and images on the Website belong to Viltiq or are used with permission. You may view and share pages of the Website for your own, non-commercial use, for example sharing a guide with your team. You may not copy, change or use our names, logos or content for any other purpose without our written permission.

Links to other websites

The Website may link to other websites, such as government portals or our partners. We are not responsible for the content or practices of those websites, and a link does not mean we endorse them.

Your messages to us

When you send us an enquiry, please share accurate details. We handle the personal data you send us as described in our Privacy Policy. If you send us ideas or suggestions for our products, we may use them freely to improve our products, without any obligation to you.

No guarantee

We work hard to keep the Website available and correct, but we provide it “as is”. We do not promise that it will always be available, error-free or free of harmful code, and to the extent the law allows we do not give any guarantees about the Website’s content.

Limit of our responsibility

To the extent the law allows, Viltiq is not responsible for any indirect or consequential loss, or for loss of profit, business or data, that comes from using the Website or relying on its content. Nothing in these Terms limits any responsibility that cannot be limited under Indian law. Your rights as a product customer are set out in the product’s own terms.

Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top shows when they last changed. If you keep using the Website after a change, you accept the updated Terms.

Law and disputes

These Terms are governed by the laws of India. If a dispute comes up, we will first try to resolve it with you by talking. If that does not work, the courts at Gurugram, Haryana will have jurisdiction.